PRIVACY POLICY
Last updated: August 1st, 2026
e3Dx respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how e3Dx, including e3Dx Innovative Internet Inc. where applicable, collects, uses, protects, retains, and discloses information when you visit e3dx.com, contact us, or otherwise interact with this website.
1. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- submit a website contact form;
- send an email to e3Dx;
- request information about services;
- provide feedback or ask a question; or
- otherwise communicate with us.
This information may include your:
- name;
- email address;
- telephone number;
- organization or business name;
- project or service details; and
- any other information included in your message.
Please do not submit confidential, financial, medical, identification, or other highly sensitive information through this website.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically by the website, hosting environment, security services, analytics tools, or performance services.
This information may include:
- your Internet Protocol address;
- browser and device type;
- operating system;
- approximate geographic region;
- referring website or source;
- pages visited;
- date and time of access; and
- website performance, security, and diagnostic information.
This information is generally used to operate, secure, maintain, and improve the website.
2. How We Use Information
Information collected through the website may be used to:
- respond to inquiries and correspondence;
- evaluate requests for services or assistance;
- provide information requested by visitors;
- operate and maintain the website;
- identify and resolve technical problems;
- prevent misuse, fraud, or unauthorized activity;
- understand general website usage and performance;
- improve website content, usability, and accessibility;
- comply with legal and regulatory obligations; and
- protect the rights, property, and security of e3Dx and website visitors.
e3Dx will not use personal information for purposes unrelated to those described in this Privacy Policy without obtaining consent where required.
3. Cookies and Similar Technologies
The website may use cookies and similar technologies to support:
- essential website functionality;
- security and fraud prevention;
- performance optimization;
- caching and content delivery;
- visitor preferences; and
- anonymous or aggregated website statistics.
Cookies are small files stored on your browser or device. You can control or delete cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some website features.
e3Dx does not sell personal information collected through cookies or similar technologies.
Additional information about the cookies used on this website is available in the e3Dx Cookie Policy.
4. Google Analytics
With your consent, e3Dx uses Google Analytics to understand general website traffic and how visitors interact with this website.
Google Analytics may collect information such as:
- pages visited;
- date and time of visits;
- browser and device type;
- operating system;
- approximate geographic region;
- referring website or source;
- session activity; and
- general website interaction and performance information.
This information is used to evaluate website performance, understand general visitor activity, and improve the content and usability of e3dx.com.
Google Analytics is treated as an optional analytical service. Analytical cookies are not intended to be activated until a visitor provides consent through the website’s cookie preference controls.
e3Dx does not use Google Analytics for remarketing or personalized advertising and does not intentionally send names, email addresses, contact-form contents, or other directly identifying information to Google Analytics.
Visitors may reject analytical cookies or change their preferences at any time by reopening the cookie preference controls available on the website.
5. Contact Forms and Email
Information submitted through a contact form or sent by email is used primarily to review and respond to the communication.
Messages may be retained when reasonably necessary to:
- continue correspondence;
- provide requested information or services;
- maintain appropriate business records;
- resolve disputes; or
- comply with legal obligations.
Submitting an inquiry does not create a contractual, professional, advisory, or client relationship with e3Dx.
6. Service Providers
e3Dx may use third-party service providers to support the website and related communications, including providers of:
- website hosting;
- domain and DNS services;
- email delivery;
- security and malware protection;
- website backups;
- content delivery;
- website analytics, including Google Analytics; and
- performance optimization.
These providers may process limited information on behalf of e3Dx as necessary to perform their services.
Some service providers may store or process information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws and lawful access requirements of that jurisdiction.
7. Disclosure of Information
e3Dx does not sell or rent personal information.
Information may be disclosed:
- to service providers performing services on our behalf;
- when required by law, court order, or lawful government request;
- to investigate suspected fraud, security incidents, or misuse;
- to protect the rights, safety, security, or property of e3Dx or others;
- in connection with a business reorganization, transfer, or succession; or
- with your knowledge or consent.
8. Retention of Information
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legal or operational requirements, resolve disputes, and enforce agreements.
Website logs, backups, and technical records may be retained according to the normal retention schedules of e3Dx and its service providers.
Information that is no longer required may be securely deleted, destroyed, or anonymized.
9. Security
e3Dx uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against:
- unauthorized access;
- misuse;
- loss;
- alteration;
- unauthorized disclosure; and
- destruction.
However, no website, email system, network, or Internet transmission method can be guaranteed to be completely secure. Visitors should exercise care when transmitting information online.
10. Access, Correction, and Withdrawal of Consent
You may request access to personal information held about you or ask that inaccurate information be corrected.
You may also withdraw consent to certain uses of your personal information, subject to legal, contractual, and operational restrictions.
We may need to verify your identity before responding to a request. Certain information may be withheld where permitted or required by law.
11. External Websites
The website may contain links to websites operated by third parties.
e3Dx is not responsible for the content, availability, security, or privacy practices of external websites. Visitors should review the privacy policy of each external website they access.
12. Children’s Privacy
The e3Dx website is intended for a general business and professional audience. It is not designed to knowingly collect personal information from children.
A parent or guardian who believes that a child has submitted personal information may contact us to request its review or deletion.
13. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect:
- changes to the website;
- new technologies or service providers;
- changes in business practices; or
- legal and regulatory requirements.
The revised version will be posted on this page with an updated revision date.
14. Contact Us
Questions, concerns, access requests, or other inquiries relating to this Privacy Policy may be directed to:
e3Dx Innovative Internet Inc.
Ontario, Canada
Email:
info@e3dx.com
